Citibank online jakarta

citibank online jakarta

Pengumuman Penting Kegiatan E-MF Selama Libur Idul Fitri Nasabah Yth., Sehubungan dengan hari libur bursa terkait dengan Idul Fitri yang jatuh pada tanggal-tanggal berikut: • 29 April 2022 • 2 Mei 2022 hingga 6 Mei 2022 Seluruh transaksi Reksa Dana online melalui E-Mutual Fund (E-MF) yang dilakukan pada tanggal-tanggal tersebut akan diproses pada hari bursa berikutnya. Terima kasih. • Citibank adalah merek layanan Citigroup Inc. atau Citibank N.A., digunakan dan terdaftar di seluruh dunia.

Citibank N.A., Indonesia adalah bank yang telah memiliki izin usaha, terdaftar dan diawasi oleh Otoritas Jasa Keuangan. Bank merupakan peserta penjaminan Lembaga Penjaminan Simpanan Dokumen ini tidak dapat diartikan sebagai penawaran, undangan atau ajakan untuk membeli atau menjual produk dan jasa Citibank, N.A., Indonesia kepada individu yang tinggal di negara -negara Uni Eropa, Kawasan Ekonomi Eropa, Switzerland, Guernsey, Jersey, Monako, Pulau Man, San Marino dan Vatikan.

Copyright © 2020 Citigroup Inc. Citibank online jakarta Anda penduduk atau akan menjadi penduduk Negara Bagian California Amerika Serikat, Anda memiliki hak tertentu sehubungan dengan Informasi Pribadi Anda berdasarkan ketentuan hukum California Consumer Privacy Act ("CCPA") yaitu ketentuan hukum mengenai perlindungan data pribadi konsumer bagi penduduk Negara Bagian California yang berlaku sejak 1 Januari 2020.

Untuk informasi lebih lanjut tentang apa artinya ini bagi Anda, silakan klik disini www.citigroup.com/citi/privacy.html. Untuk mendapatkan hak-hak Anda berdasarkan ketentuan California Consumer Privacy Act, silakan hubungi +1 833-399-0014 (Amerika Serikat) atau klik disini CCPA non-US Request dan mencetak formulir serta mengirimkannya kepada kepada kami. Citibank, N.A., Indonesia is a bank that is registered and supervised by the Indonesia Financial Services Authority (OJK).

The information provided in this website is not, and should not citibank online jakarta construed as, an offer, invitation or solicitation to buy or sell any Citibank, N.A., Indonesia products and services to individuals resident in the European Union, European Economic Area, Switzerland, Guernsey, and Jersey.

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Mohon maaf, untuk sementara waktu layanan Live Chat hanya tersedia untuk nasabah yang memiliki akun Citibank Online.

Jika Anda sudah memiliki akun Citibank Online, selain mengakses Live Chat, Anda juga dapat mengirimkan pertanyaan Anda, kapan saja melalui Citi Message Centre dengan cara klik tab "Hubungi Kami" > "Citi Message Centre" > “Masuk” > "Kirim E-mail". Kami akan merespon pesan Anda pada hari kerja berikutnya.

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Apakah saya dapat mengirim pesan/pertanyaan apabila saya tidak memiliki akun Citibank Online ? Citibank online jakarta pesan Anda melalui Citi Message Centre dengan cara sebagai berikut : Langkah 1 : Sign in ke Citibank Online Langkah 2 : Klik Hubungi Kami Langkah 3 : Klik Kotak Masuk Langkah 4 : Kirim pesan melalui Citi Message Centre Anda akan menerima nomor tiket pengaduan. Apakah saya dapat mengakses Live Chat melalui ponsel? • Pastikan anda memiliki akun Citibank Online and masuk ke dalam akun.

• Pada navigasi di panel Tautan Cepat sebelah kanan, pilih Live Chat. • Masukan OTP (One-Time PIN) dan klik lanjut pada layar “Chat Confirm”. • Layar Live Chat akan terbuka dan selanjutnya Anda dapat langsung berkomunikasi dengan Live Chat officer kami mengenai informasi produk dan layanan Citibank.

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Layanan Pre-Login Chat Post-Login Chat Aplikasi Kartu Kredit √ √ Bantuan Login √ Pendaftaran Citibank Online √ E-Statement √ Status Aplikasi √ Perubahan siklus penagihan √ Pertanyaan mengenai Rewards* citibank online jakarta Pelaporan kartu hilang/ dicuri √ Pembatalan kartu/ penutupan kartu √ Pengembalian dana √ Penyanggahan transaksi √ Laporan penipuan √ Permohonan kartu tambahan √ Kenaikan kredit limit √ Pinjaman dana tunai √ *)Live Chat officer kami akan memandu anda untuk mendapatkan layanan tersebut di Citibank Online.

Login ke Citibank Online www.citibank.co.id Untuk pertanyaan bersifat rahasia atau berhubungan dengan rekening Anda: • Login dengan menggunakan Username dan Password Anda. • Klik “Pesan” yang terletak di bawah menu navigasi bagian atas. • Buat dan kirimkan email aman Anda untuk kami tindak lanjuti. • Klik di sini untuk login. Layanan Citiphone banking beroperasi setiap hari mulai pukul 08.00 - 20.00 WIB. Untuk layanan darurat seperti melaporkan kehilangan kartu, pemblokiran kartu, penyanggahan transaksi, kesulitan transaksi, kenaikan Kredit Limit Sementara, PIN Error, transaksi perbankan atau kesulitan menggunakan Citibank Online atau Citi Mobile® App tetap beroperasi selama 24 jam.

Terus gunakan Citibank Online dan Citi Mobile® App untuk kenyamanan bertransaksi Anda. Lakukan akses bank Anda hanya dengan menekan satu nomor layanan CitiPhone Banking. Untuk memastikan User ID dan Password Anda unik dan aman, maka User ID dan Password Anda harus memenuhi persyaratan berikut: • Karakter harus terdiri dari minimum 6 karakter • Karakter khusus diperbolehkan seperti : "-", "_", "*", ".", "%", "!", "#", "?", "/", "+" and "=" • Tidak ada citibank online jakarta di depan dan di belakang karakter • Setidaknya satu angka dan satu huruf • Tidak boleh lebih dari 3 karakter yang identik berturut-turut (misalnya: aaa) • Tidak boleh memiliki 3 urutan angka berturut-turut (misalnya : 123) • Tidak boleh memiliki 3 atau lebih huruf yang berturut-turut (misalnya : abc) • User ID tidak boleh sama dengan Password.

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• NOTE : User ID yang Anda pilih akan di tolak apabila telah di miliki oleh Nasabah lain. Silakan ikuti langkah-langkah berikut ini untuk mendaftar User ID: Klik " Daftar" Langkah 1: Masukkan Nomor Kartu Debet/ Kartu Kredit Anda Mohon untuk membaca Syarat & Citibank online jakarta dari link yang ada dan klik centang didalam kotak "Saya setuju dengan Syarat citibank online jakarta Ketentuan". Klik "Lanjut" untuk melanjutkan.

Masukkan 16 digit nomor kartu tanpa spasi, nomor CVV dan tanggal lahir Anda lalu klik"Lanjut“ Langkah 2 : Masukkan nomor OTP yang telah dikirimkan ke nomor ponsel Anda melalui SMS lalu klik "Kirim“ Buat User ID dan password Anda, lalu masukkan kembali password yang Anda pilih untuk konfirmasi Klik "Log in sekarang“ untuk menikmati layanan Citibank secara online Klik "Lupa User ID atau Password" Langkah 1: Masukkan Nomor Kartu Debet / Kartu Kredit Anda Silakan masukkan CVV dan Tanggal Lahir Anda.

Klik "Lanjutkan" untuk melanjutkan. Langkah 2: Masukkan OTP untuk melanjutkan Langkah 3: User ID Anda ditampilkan di layar. Klik "Masuk Sekarang" untuk login ke Citibank Online dengan Password Anda yang ada.

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Klik pada "Lupa Password" Langkah 1: Masukkan Nomor Kartu Debet / Kredit Anda Silakan masukkan CVV dan Tanggal Lahir Anda. Klik "Lanjutkan" untuk melanjutkan.

Langkah 2: Masukkan OTP untuk melanjutkan Langkah 3: User ID Anda ditampilkan di layar. Jika Anda lupa Password, Anda dapat meresetnya. Masukkan Password baru dan konfirmasi ulang Password tersebut Langkah 4: Reset Password selesai. Klik "Log In Now" untuk masuk kedalam akun Citibank Online. Untuk mengubah transaksi menjadi cicilan, silahkan kunjungi www.citibank.co.id • Masuk ke Citibank Online • Klik “Layanan” >> “Menu Kartu Kredit Citi” • Pada sisi citibank online jakarta kiri menu, klik “Ubah transaksi menjadi cicilan” • Pilih nomor kartu yang transaksinya akan diubah transaksinya • Masukkan nominal transaksi dan tenor • Klik “Setuju” Untuk melakukan pemindahan dana, silahkan kunjungi www.citibank.co.id • Masuk ke Citibank Online • Klik “Pembayaran dan Transfer” • Klik “Atur daftar penerima dana” • Masukkan OTP (One Time PIN) • Pilih tipe rekening penerima dana • Masukkan data rekening penerima: Nama penerima, nomor rekening, kode bank Klik "Aktifkan Kartu Anda" Langkah 1: Masukkan nomor kartu Debet / Kartu Kredit Anda, CVV dan Tanggal Lahir Anda.

Klik "Lanjutkan" untuk melanjutkan. Langkah 2: Masukkan OTP dan Klik "Lanjutkan" untuk melanjutkan Langkah 3: Silakan untuk membuat Pin untuk kartu Anda, kemudian konfirmasi. Langkah 4: Aktivasi selesai. Klik "Lanjut ke Account Saya " untuk login ke Citibank online dengan kata sandi Anda yang ada. Citibank online jakarta jika Anda tidak memiliki User ID, klik "Daftar" untuk membuat User ID Anda.

Jika Anda tidak tahu password Anda, kode akses default adalah tanggal lahir Anda dalam format ddMmmyyyy, di mana huruf pertama bulan tersebut adalah huruf besar.

Contoh: 01Jan2019.

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Untuk melihat e-Statement, Anda perlu menginstal Adobe Reader (Versi 7.0 atau lebih tinggi) di komputer Anda. Coba bersihkan Cookie dan Cache browser Anda.

Ya, anda dapat mengakses sampai 7 tahun terakhir. Untuk memperoleh laporan perbankan atau tagihan kartu kredit, anda dapat mengakses e-statement di alamat email yang terdaftar atau dapat mengunjungi www.citibank.co.id • Masuk ke Citibank Online • Pilih “Unduh Aktifitas Rekening” dari opsi tautan cepat pada bagian kanan atas menu • Pilih periode citibank online jakarta Aplikasi Kartu Kredit Kunjungi Kantor Citibank Anda juga dapat mengunjungi Kantor Citibank kami untuk berkomunikasi dengan kami.

Customer Service kami dengan senang hati akan melayani Anda Untuk daftar Kantor Citibank, Anda dapat klik disini. Sign On to help us serve you better Catatan Penting: Nasabah mengetahui citibank online jakarta setuju bahwa Citibank berhak merekam setiap percakapan antara Nasabah dengan Live Chat Agent dan menuangkannya dalam catatan resmi yang dapat dipergunakan sebagai bukti yang sah atas transaksi yang dilakukan.

Citi was established in Indonesia in 1968. We proudly serves the country and our valued customers by providing daily banking services, as well as corporate and investment products. Citi is one of the largest foreign banks in Indonesia in terms of asset size. The bank has 10 branches in six major cities in the country, namely Jakarta, Bandung, Surabaya, Semarang, Medan and Denpasar. The bank also has one of the largest consumer transaction networks with approximately 33,000 payment points and a sizable corporate distribution network with approximately 6,000 locations in 34 provinces.

Citi is connected to the ATM Bersama network with more than 70,000 ATM terminals across Indonesia. Citi also works actively to make important contributions in citizenship, which reaches various communities in need.

Under the Citi Peka (Caring and Creating Sustainable Impacts) umbrella, Citi’s mission is to enable the growth and economic progress of its beneficiaries. Established in 1998, Citi Peka focuses on various corporate social responsibility initiatives, e.g., financial literacy and inclusion, youth economic opportunity and sustainable cities. Citi’s citizenship effort is guided by the principle of "More than Philanthropy." Funded by the Citi Foundation, which is based in New York City, Citi Peka has partnered with more than 56 NGOs to implement more than 34 sustainable programs, reaching more than 1 million people, and involving around 50% of its employees citibank online jakarta volunteers.

Each year Citi holds Global Community Day, during which all employees in every country where Citi operates, including Indonesia, are invited to take part in various social activities.

Institutional Clients Group • ICG core business includes Banking, Capital Markets and Advisory (BCMA), Markets and Securities Services (MSS), Treasury and Trade Solutions (TTS) and Citi Commercial Banking (CCB). • We provide comprehensive financial solutions to a wide range of customers that include local corporations, the government / state-owned enterprises, multinational corporations, and small/medium enterprises.

• ICG has one of the largest corporate distribution networks in the country, with around 6,000 locations in 34 provinces through its partnership with the state mail agency Citibank online jakarta Pos Indonesia and five local banks. Global Consumer Banking • The Global Consumer Banking (GCB) operates 10 branch offices and 54 ATMs in Indonesia.

Citibank is integrated with the ATM Bersama networks with over 70,000 ATM terminals spread across Indonesia. • Our core business in GCB include credit cards, consumer lending, savings and deposits, wealth management that covers: investment, insurance and treasury products. GCB is a pioneer in the Indonesia credit card industry, as well as wealth management banking. • GCB is also at the forefront in its offering of digital banking in Indonesia, and aims to continuously provide innovative and value added solutions and services to our customers.

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• We also provide our customers with cutting-edge banking technology, wealth advisory services as well as powerful Citi global network and connectivity. Honors • 2020 Best International Bank in Indonesia, Finance Asia • 2020 Digital Bank of the Year in Indonesia, The Asset • 2019 Best Bank-Global in Indonesia, The Asset• 2019 Best Bond Adviser-Global in Indonesia, The Asset • 2019 Best International Bank in Indonesia, Asiamoney • 2019 Best Corporate/Institutional Digital Bank in Indonesia, Global Finance• 2019 Wealth Management Platform of the Year-Indonesia, Asian Banking and Finance • 2019 Bank Berpredikat Sehat under the Foreign Bank category, Warta Ekonomi
With Citi Mobile App, you can view information about your account details at the reach of your fingertips in real-time.

Do more with one app that allows you to conduct a simpler, faster and safer way of banking with greater flexibility, personalized views and features designed for you to spend less time on it. Once created, the same account information created can also be used as your Citi Mobile App and Citibank Online login. Get started now, it’s easy to register. All you need is your card details and date of birth. How to register Register Now! Features View e-Statement Transfer funds to any domestic or international accounts Card Activation See how it’s done Check FX Rates Set 6-digit Card PIN See how it’s done Push Notification to receive latest news, updates, and promotions Security Features: Take cash loan on credit card (Citi Quick Cash) Citi Mobile Token Convert transaction and card billing into monthly installment with Citi PayLite and Citi FlexiBill Protected OTP Generation Find nearby ATMs and Branches Fingerprint sensor and FaceID Deactivate lost/stolen cards Open and manage deposits Pay your citibank online jakarta and enjoy rewards with Citibank online jakarta PayAll Click here for a walkthrough of the Citi Mobile App.

Credit Card and Banking Key Features More on Citi Mobile App FAQ We have complemented the Citi Mobile ® App security authentication with security features to give you a more convenient and seamless mobile banking experience. If at any time you need to disable this authentication feature, please follow these steps: - Touch ID / Face ID 1.

After logging into Citi Mobile ® App, Click "Settings and more" in the left corner of your screen, 2. Select "Security and App" 3. Click "Manage Touch ID / Face ID", Click the blue button to deactivate your Touch ID/Face ID 4.

Touch ID / Face ID has been disabled - Mobile Token 1. After logging into Citi Mobile ® App, Click "Settings and more" in the left corner of your screen, 2. Select "Security and App" 3. Click "Citi Mobile Token", Click citibank online jakarta blue button to deactivate Citi Mobile Token 4. Citi Mobile Token has been deactivated - Push Citibank online jakarta 1. After logging into Citi Mobile ® App, Click "Settings and more" in the left corner of your screen, 2.

Select "Alerts & Notification" 3. Click the blue button to turn off Notifications 4. Push Notification has been disabled Download or update now Download "Citi Indonesia" app, available for iOS and Android based smartphone.

Experience the same benefits as banking with the Citi Mobile App through Citibank Online. Enjoy the same secure and convenient access to all your accounts whenever and wherever you need to be one step ahead in performing all your financial transactions. Features General Services (also available on Citi Mobile App): • Access to all Citibank accounts, including Citi Credit Card and Citibank Ready Credit • Access all your local and overseas Citibank accounts through Global View Accounts • Activate Citi Credit Card and Debit Card • View transaction history conveniently through e-Statement • Conduct real-time transfers • Update personal details: e-mail address/ correspondence address/ phone number • Change passwords • Change ATM/ Debit Card/ Credit Card PIN • Register or update Citi Alerts preferences • Open Time Deposit • Check FX rates • Authorization Corner • Live Chat with your RM Credit Card: • Card transaction details • Billing and due date information • Check or redeem rewards points • Convert transaction and credit card billing into monthly installment with Citi PayLite and Citi FlexiBill • Register recurring bill payments with Citibank 1Bill • Take cash loan on credit card through Citi Quick Cash • Request for temporary or permanent credit limit increase Banking: • Add/maintain payee (beneficiary account) details • Transfer to own account or third-party account at Citibank Indonesia • Transfer to overseas account with Telegraphic Transfer • Future dated transfers Investment Services: • Investment portfolio details • Account transaction history in the last 90 days • E-Mutual Fund: buy/ sell/ switch mutual funds How To Register Fund Transfer Limit Transfer time Fee Transfer within Citibank Transfer between my accounts Unlimited Real-time Free Pay my credit card Unlimited Real-time Free Transfer to other Citibank’s account For Rupiah : Rp500.000.000,- For other currencies : USD9,999 equivalent Real-time Free Transfer to other banks in Indonesia Real-time transfer via ATM Bersama network (including to BCA) Rp100.000.000,- (Rp25.000.000,- per transaction) Real-time Free Transfer via Clearing (SKN) Rp999.999.999,- (Rp500.000.000,- per transaction) Max.

2 business days Free Transfer to banks in other countries Citibank Global Transfer Outgoing without FX*) USD10,000 Real-time Free Incoming USD10,000 Real-time Free *For Outgoing with FX, the daily limit applied is USD9,999 monthly limit USD25,000 (Only applied from IDR). Telegraphic Transfer USD10,000 3-5 business days Free List of countries: Australia Korea Taiwan Bahrain Malaysia Thailand China Mexico United Arab Emirates (UAE) Hong Kong Philippines United Kingdom India Poland United States Indonesia Singapore Vietnam Printed Statement Fee Citi Credit Card / Citibank Ready Credit Billing Statement You can view your e-Statements whenever you need to straight from your mobile phone with Citi Mobile through below steps: • Login to Citi Mobile with your User ID and password.

• Choose citibank online jakarta Citi Ready Credit. • Choose “Statement Amount” • Choose Month and Year.

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• Choose “PDF” on the top-right of the screen. • Input OTP or your Citi Mobile Token. • View your Total Balance, Minimum Amount Due, Payment Due Date and other details on your e-Statement You can view your e-Statements whenever you need to straight from your mobile phone with Citi Mobile through below steps: • Login to Citi Mobile with your User ID and password.

• Choose your Citi Ready Credit. • Choose “Statement Amount” • Choose Month and Year. • Choose “PDF” on the top-right of the screen. • Input OTP or your Citi Mobile Token. • View your Total Balance, Minimum Amount Due, Payment Due Date and other details on your e-Statement You can quickly and easily register for eStatements through Citibank Online and reduce the piles of banking paper on your desk.

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Your statements are stored securely online and available at anytime for quick reference. Benefits • You can access your e-Statements in Citibank Online, citibank online jakarta you can have it delivered directly to your e-mail address.

• Delivered as a secured PDF attachment-for added security. • Access up to 7 years worth of statement history online. • Your statements are stored securely on Citibank online and can be downloaded in PDF format.

How To Register • Sign on to Citibank Online and select menu 'Services' > 'My Profile' (located in the top menu bar). • Select 'E-STATEMENT AND E-ADVICES' from the left hand menu, then click 'Enroll/Edit e-Statement' from the available options. • Select your 'Preferred E-mail Address' to deliver e-Statement. • If you choose to receive e-Statement delivered via your personal mailbox, please customize your e-Statement Password for personal protection. • Confirm your enrollment and click 'Confirm'.

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*Note: Your first eStatements will be available in your next statement cycle. FAQ e-Advice Get faster notification with Citibank Electronic Advice. At Citibank, it is our commitment to provide you with the best service to make your life simpler and more secure. Benefits • Receive your electronic advice (e-Advice) directly in your registered email address or Citibank Online.

• The e-Advice will be sent as an encrypted PDF attachment and is password-protected. • Print or save your advice whenever you need them. • Receive the following notifications in your email inbox: - Incoming Credit above IDR 5 million from other local bank via clearing. - Change of Address or Email Address or Phone Number.

- Open Deposit and Open Investation. How to Enroll • Sign on to Citibank Online and select menu 'Services' > 'My Profile' (located in the top menu bar). • Select 'E-STATEMENT AND E-ADVICES' from the left hand menu, then click 'Enroll/Edit e-Statement' from the available options. • Select your 'Preferred E-mail Address' to citibank online jakarta e-Advice.

• If you choose to receive e-Advice delivered via your personal mailbox, please customize your e-Advice Password for personal protection. • Confirm your enrollment and click 'Confirm'. Citi Alerts Do you need to instantly track and manage your accounts anytime, anywhere?

Have a peace of mind with notifications from Citi Alert. Benefits • Information directly to your mobile via SMS, email, or Push Notification. • Automatic registration of services when you register your phone number while filling your account information.

• Instant notification for every credit card transaction of more than Rp1.000.000,- and Ready Credit transaction of more than Rp1.000.000,-*. • Information on current balance. Features Alert Description Banking Credit Cards Ready Credit First Transcation Alert* Alert for first transaction using Debit Card, Credit Card, or Ready Credit. Account Debit Alert* Banking account debit transaction alert for minimum amount of Rp1.000.000,. Account Credit Alert* Banking account credit transaction alert for minimum amount of Rp1.000.000,.

ATM Cash Withdrawal or Debit Card Transaction* ATM cash withdrawal of amount Rp500.000,- and above, and Debit Card transaction Online Transfers* Online transfer debit alert for any amount Credit Card/Ready Credit Transaction Alert* Credit Card transaction alert for minimum amount of Rp1.000.000,.

Ready Credit transaction alert for minimum amount of Rp1.000.000,. 80% Credit Limit Reached Alert Credit limit exceeding 80% alert Credit Card Payment Received Alert Credit Card payment received alert with minimum IDR 1.000.000,- Credit Card Payment Due Alert Credit Card Credit payment received alert, which will be triggered 7 days before statement due date. *Mandatory alert which customer will be automatically registered to the alert.

Features Register through Citibank Online • Login to Citibank Online using your User ID and Password. • Click on "My Profile" under "Services" on the top menu. • Click on "Manage Alert" under "CitiAlerts" on the left menu. citibank online jakarta Click on citibank online jakarta Alert".

• Select the alerts that you would like to receive. • Select how you would like to receive these alerts (e-mail / SMS text messages on mobile).

You also have the flexibility to subscribe or unsubscribe for non-mandatory alerts at any point in time. Citi Credit Card & Ready Cash account holder & Citibank Banking Account holder.

Credit Card & Ready Cash account holder can enjoy the facility to get notified on information & the latest news on shopping, travelling, lifestyle, etc as well as on Citibank’s products, services and promotional programs.

While Citibank Banking Account holders have the privileges to receive all of the above, in addition, they can also get timely information on their Citibank accounts and Citi Credit Card activities.

To keep protecting your data to the highest standard when accessing Citibank Online and Citi Mobile App via your smartphone, tablet and desktop, from early 2018, please ensure that your browser and operating systems meet the minimum requirements found below.

You will need to update or upgrade your browser / operating system in order to continue to use Citibank Online and the Citi Mobile App. How citibank online jakarta I tell which browser version I am using? Please choose the current browser you used to access Citibank Online from the list below: If you do not update your browser or operating systems by early 2018 you will not be able to connect to Citibank Online or use Citi Mobile App and will be presented with the following error page for example: Minimum Browser / Operating System Requirement Desktop Chrome 30 / Win 7 Firefox 31.3.0 ESR / Win 7 IE 11 / Win 7 Opera 17 / Win 7 Firefox 27 / Win 8 IE 11 / Win 8.1 IE 11 / Win 10 Preview Edge 12 / Win 10 Firefox 49 / XP SP3 Chrome 49 / XP SP3 Chrome 34 / OS X Firefox 29 / OS X Safari 7 / OS X 10.9 Safari 8 / OS X 10.10 Safari 10 / OS X 10.12 Phones Android 4.4 IE 11 / Win Phone 8.1 Edge 13 / Win Phone 10 Safari 5 / iOS 5.1.1 Security & Risk • Any access attempt to Citibank Online which does not go through Citibank website homepage at www.citibank.co.id, could be a phishing website that uses the name of Citibank to retrieve Customer's sensitive data illegally.

• Failure to maintain the confidentiality of the information used in accessing the account through Citibank Online or Citi Mobile, may potentially cause an unauthorized access to customer's account. • If the internet connection or the Customer data service gets interrupted when the transaction is in progress, either intentionally or accidentally, then there is a possibility that the customer transaction is unsuccessful and therefore need to perform another attempt.

For more details and tips to ensure your secure online banking experience, click here. Supported Browsers You are recommended to use supported and updated browsers to ensure that your internet banking is secure. Web Browsers / OS: Windows Mac OSX iOS Android 8.1 8 7 Vista XP 10.10 10.9 10.8 7.1.2 7 4.4 Internet Explorer 11 X X Internet Explorer 10 X X Internet Explorer 9 X X Internet Explorer 8 X X X Chrome 35 X X X X X Chrome 32 X X X X X Chrome 31 X X X X X Firefox 33 X X Firefox 30 X X X Firefox 28 X Firefox 26 X X X X Firefox 25 X X X X Safari 8.0 X Safari 7.0 X Opera 12 X X Opera 10 X X X X Tablet Local Browser X X X X (Samsung Galaxy Note 10.1) X (Kindle Fire HD) CATATAN: We do not recommend that you download beta versions, since they are experimental and may undergo significant changes before they're released.

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Please only download the final version. If you are not ready to upgrade your browser, or you do not use one of these operating systems, you can still visit our site.

However, should the browser be rejected, you will need to upgrade your browser from the company's web site. How can I tell which browser version I am using? For Windows Users: • Microsoft® Internet Explorer™ - Menu > Help > About Internet Explorer • Mozilla Firefox - Menu > Help > About Citibank online jakarta Firefox • Google Chrome - Wrench icon, top right corner > About Google Chrome For Mac Users: • Safari - Safari > About Safari
Citibank, N.A., Indonesia is a bank that is registered and supervised by the Indonesia Financial Services Authority (OJK).

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Citibank Launches Smart Branches in the Capital




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